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From time to time, you may see this error messages on Printers across the Trust. This message is due to a momentary loss of connectivity between the printer and its central control application on the network. Most of the time it will connect again without intervention, but on rare occasion it will refuse to re-connect. […]
The trust is implementing multi-factor authentication for some accounts that we host at office.com. What this means for you: In this guide you will take these steps: Step by step guide: Complete this part on your desktop or laptop Complete this part on your smartphone or tablet Once you’re fully configured, you will receive occasional […]
Remote Apps and Columbus are now behind a VPN. For heavy users of this service, there’s just one or two extra steps to make before connecting. For those of you that don’t make regular use of Remote Apps or Columbus, nothing has changed, you will only need to use the new VPN service to access […]
When you are hosting a meeting, there are several options available that you may wish to take use of. Across the top of the meeting window, you will see toggles to show the attendees list or chat pane, the option to raise your hand, the breakout room controls and the more options button, signified by […]
We strongly recommend using the Outlook app for accessing your college email on the go. For contacting colleagues, fellow students, and teachers, it’s much more convenient to use a device you already carry, than to sit down at a desktop or laptop and check for new email manually. You may already have Outlook set up […]
These instructions are to connect your portable device to your campus wireless network. The Guest networks are for pre-assigned visitor access, your wireless network will have a name matching your campus name. Windows 10 Android iOS Windows Phone Mac Chromebooks
The best way to access your college email on your smartphone or tablet device is to use the Outlook app. This is freely available from the Android and Apple stores and is the best and easiest way to access your email on mobile. Using this app will also keep your college email away from your […]
We recommend starting at office.com and signing in with your college email address and password. You may have a personal account, and be signed in with that. You will need to sign out, then sign in with your college account to be able to access college resources and apps. Once you’re signed in with your […]
Before attempting to connect to Remote Apps, you will now need to connect to the campus VPN before configuring for first time use, and also before attempting to use the app after configuration. See the remote access with VPN helpdesk page for more details. Install the Microsoft Remote Desktop 10 app from your device’s store. […]
Visit the college cloud page using a modern web browser. Microsoft Edge and Google Chrome are the recommended browsers. Open Remote Apps and log in with your college email address and password. Choose the application you require. When the app file downloads, open it up. It should open automatically. You may be asked to log […]